Welcome to your Chic & Vegan boutique 🌱
Contact & Legal Information
Last updated: 13/02/2026
Contact Details & Legal Notice
Contents
1. Website publisher
The website "Giorgio'Chic" is operated by "Giorgio Pozzo", sole proprietor registered with the RCS of Paris, under SIRET no.: "51178431600081", whose registered business address (for administrative correspondence only) is "13 Bis Avenue de la Motte Picquet, Paris, 75007, France".
2. Publication manager
"Giorgio Pozzo", acting as sole proprietor.
3. Hosting provider
The website is hosted by Shopify International Limited, 2nd Floor, 1-2 Victoria Buildings, Haddington Road, Dublin 4, D04 XN32, Ireland.
Phone: +353 1 513 6790 – Website: www.shopify.com.
4. Contact details
- Email → "hello@giorgiochic.com"
- Registered business address (for administrative correspondence only) → "13 Bis Avenue de la Motte Picquet, Paris, 75007, France".
5. VAT status
In accordance with article 293 B of the French Tax Code, VAT not applicable (franchise en base). If legal thresholds are exceeded, VAT will be charged and specified at checkout.
6. Consumer mediation
In case of difficulty, the Customer must first contact customer service at the following address: hello@giorgiochic.com.
If a written complaint does not lead to a solution within 30 days, the Customer may use a certified consumer mediator free of charge, in accordance with article L.612-1 of the French Consumer Code.
Giorgio’Chic will designate the competent mediator at the time of the request, in accordance with current regulations.
The Customer also retains the right to use any other alternative dispute resolution method (conciliation, for example).
Note: the European Online Dispute Resolution platform (ODR) was closed by the European Commission on 20/07/2025 and is no longer available.
7. International scope
For international deliveries (including outside the European Union), customs duties, local VAT/GST, import taxes or other fees may be charged to the Customer upon delivery (in addition to the payment made on the Store), by customs authorities in the destination country and/or by the carrier or postal service (which may advance customs charges and invoice the Customer upon delivery).
In most cases, the carrier contacts the Customer (SMS, email or payment link) once the parcel arrives at customs in order to settle these fees before delivery, or at the time of delivery (depending on the carrier).
These potential fees are the responsibility of the Customer. Some parcels may pass without being charged. The amount varies depending on the type of product, the order value, and the rates applicable in the destination country.
The Store has no control over these additional fees and cannot be held responsible for them. The Customer is also responsible for ensuring that the Products comply with local laws in the destination country.
If the Customer refuses to pay these charges, the carrier returns the parcel. Upon receipt of the returned parcel, the Customer will be refunded the order amount minus return shipping costs and any customs-related charges.
Our accounting department processes refunds on Mondays: the Customer will then be notified by email once the refund has been issued. The refunded amount will appear within approximately 5 business days (depending on banks and payment processors) on the payment method originally used for the purchase.
8. Applicable law
The website and all sales made through it are governed by French law. Consumers residing outside France also benefit from the mandatory provisions of their local law.